Associate Chief Nursing Officer (Ambulatory Care Services)
University of Michigan - Ann Arbor
August 11, 2018
Ann Arbor, Michigan
Basic Function and Responsibilities: The Associate Chief Nursing Officer (ACNO) provides leadership in all aspects of nursing. These functions include: planning, managing, and evaluating all administrative and operational activities within Ambulatory Care Nursing Services, Home Care Services and University of Michigan Medical Group, and other clinical programmatic areas, as assigned.
Organizational Relationships: Reports directly to the Chief Nursing Officer for Ambulatory Care Services, Home Care Services and University of Michigan Medical Group.
Partners with the Associate Chief Clinical Officers and the Associate Chief Operating Officers. Collaborates with Nurse leader colleagues, Department Chairs and other Michigan Medicine leadership and staff.
Functional and administrative supervision is exercised over Clinical Nurse Directors, Clinical Nurse Supervisors, Staff Nurses, Clinical Nurse Specialists, Professional/Administrative and office staff, and assistive personnel.
Characteristic Duties and Responsibilities
Program & Clinical Management Provide leadership for the effective management of change and transition within Nursing and the institution. Utilize a data-based approach and facilitate innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change. Partner with the Associate Medical Directors and the Associate Chief Operation Officers in the operation of assigned clinical/programmatic areas. Actively mentor and coach direct reports in the execution of Hospital and departmental policies, objectives and operating procedures and all aspects of leadership. Develop and implement nursing administrative policies to carry out the objectives of the assigned areas. Participate and ensure coordination of professional nursing functions across clinical areas. Actively engage and support team building and effective teamwork within departmental and institutional teams. Collaborate with the Nursing Executive Team, Chief Nursing Officer, Michigan Medicine leadership and School of Nursing faculty in research and educational activities. Partner with the Associate Medical Directors and the Associate Chief Operation Officers in programmatic development, facility planning, problem-solving, quality and cost improvement initiatives and implementation of patient and family-centered care. Resolve clinical and operational problems of assigned areas consulting with Hospital administrators, service chiefs and patient care staff utilizing an interest-based problem-solving approach. Actively participate in strategic planning, policy formulation, problem solving and management of Nursing Services, as well as the Ambulatory units/areas, as assigned. Maintain accountability for compliance with professional nursing standards, regulatory agency standards and federal and state regulations regarding patient care. Represent Nursing Services and the Chief Nursing Officer on committees and other activities ensuring collaboration and liaison with appropriate Ambulatory and or Hospital-wide groups. Represent Ambulatory administration to members of the community in the promotion of good public relations for the Ambulatory Care Units. Act as preceptor/mentor for graduate nursing students. Demonstrate behaviors which are compliant with Michigan Medicine values, goals, policies and procedures and affirmative action policies.
Financial Management Determine the need for, and allocation of, human, space, fiscal and material resources for clinical/programmatic areas administered. Work with associated teams to determine and implement improvements in Ambulatory Care Unit facilities, including construction or renovation of structures and purchase of major equipment. Develop, monitor, approve, and implement, operating budgets of clinical/programmatic areas administrated, as well as, major capital expenditures. Develop, implement and evaluate cost-effective initiatives related to nursing service operations and patient care services both within the assigned area of responsibility and in collaboration with other areas and departments. Maintain accountability for budget management within designated administrative areas. Analyze budget variances and initiate corrective action plans to resolve variances.
Personnel Management Maintain accountability for all aspects of personnel management which include: recruitment and selection, counseling, disciplinary processes, and mentoring of Clinical Nurse Directors, Clinical Nurse Specialists and other personnel, as assigned. Maintain accountability for compliance with bargaining unit and institutional agreements with employees. Utilize an interest-based process for problem solving and resolving issues with employees.
Performance Improvement Establish, monitor, and implement nursing and patient care standards across all areas of responsibility. Effectively meet all goals and performance objectives for Nursing Services and Michigan Medicine, as established, annually. Oversee collaborative activities with patient care support services to ensure delivery of a level of service consistent with quality patient care and cost-effectiveness outcomes.
Professional Development Actively participate in the performance planning, competency, and individual development planning process. Attend relevant competency training, staff development in services and conferences to maintain and improve knowledge base, competency and skills. Attends relevant professional and/or leadership development opportunities. Maintains certification Keeps records and documented evidence of attendance.
Education: Bachelor’s degree in Nursing is required. Master’s degree in Nursing, Hospital Administration, Business, Public Health or related health care field is required. A doctoral degree in Nursing or health related field is highly desirable.
Certification in Nursing Administration is desirable.
Licensure/Certification: Current State of Michigan Board of Nursing licensure is required.
Experience: At least five years of clinical experience in nursing with demonstrated progression in supervisory and administrative roles is required. Experience in program planning, implementation, and evaluation is also required. Experience in ambulatory care in highly matrix reporting structure required. Experience in a Magnet standards preferred.
Skills/Abilities: Excellent interpersonal skills, as demonstrated by the ability to work effectively with individuals and/or teams, across disciplines, is required. Excellent communication skills, as demonstrated in oral and written forms is required. Working knowledge of University policies and procedures is desired.
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both internal & external applicants): You must attach a complete and accurate resume to be fully considered for this position.
Required qualifications must be met by the candidate in order to be interviewed and considered for the position. If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.
This position is a full-time, exempt position
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 161479
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.