JOB SUMMARY: Serves as initial contact for Human Resources (HR) team. Supports all HR colleagues with work requirements. Coordinates and communicates all activities with the appropriate area(s) of HR. Tracks, reports and summarizes data to be used in analyzing the needs of customers and responding to requests.
Assists with the evaluation, assessment and triage of customers' HR needs in person, over the phone or via email.
Gathers information and/or documentation to understand the needs, expectations and identifies HR issues and concerns.
Provides accurate and timely information to leaders and SDT regarding the appropriate application of HR policies and procedures.
Maintains data and information systems used in the analysis of human resource needs and issues. Ensures accurate, complete and timely availability of data.
Works on special projects as assigned.
Assists in the development and delivery of communications and training programs to customers.
Participates in the review and analysis of HR processes and procedures.
Makes recommendations for process improvements and systems enhancements to better address customer needs and improve customer service.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
AD HOC REPORTING (INTERMEDIATE):- The ability to access information from databases and prepare reports.
HUMAN RESOURCES (NOVICE):- Knowledge of various components of human resources which may include human resources management, the recruitment process, skills development and tracking, benefits administration, training, compensation, organizational development, and compliance with associated government regulations.
ANALYTICAL SKILLS (NOVICE):- The process of identifying, evaluating, interpreting and organizing data. It includes sorting through data to identify patterns and establish relationships for decision making.
PROJECT MANAGEMENT (NOVICE):- Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
EMPLOYEE RELATIONS KNOWLEDGE (FUNDAMENTAL AWARENESS):- Knowledge of Employee Relations that can deal with a wide variety of employee needs and concerns, such as employee communications, policies and procedures, morale, employee participation in management decisions, conflict and grievance resolution, unions and Employee Relations.
HR COMPLIANCE (FUNDAMENTAL AWARENESS):- Understanding the rules, regulations, sanctions and other statutory requirements, guidelines and instructions relating to governing bodies and organizations, both internally and externally.
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.