Information Technology Services seeks a creative, focused and experienced technical communicator for the position of IT Communications Specialist within the Office of the CIO.
The IT Communications Specialist serves as a key resource to others in the organization on a wide variety of communications needs and issues. She/he is tasked with communicating complex information with substantial impact to targeted groups on campus. This person in this position works across the organization to develop, plan and convey messages that enhance and promote the mission of ITS. He/she crafts effective external communications to support large technical projects and service roll outs, as well as coordinates internal communications for the organization. The person in this position anticipates communication needs and roadblocks and works with leadership, peers and others in the organization to improve our outreach and communication with campus faculty, staff and students.
Education and Experience:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Strong oral and written communications skills and experience working in a fast-paced environment with competing priorities.
Experience in communications in a technical environment.
Experience communicating technical and complex subjects to a broad audience.
The ability to navigate critical job technologies including Adobe Creative Cloud, WordPress and camera/video equipment.
Ability to understand intermediate level technical discussion in order to communicate complex information with substantial impact to target audiences.
Experience working with technical subject matter experts.
Ability to convey important technical messages with both sensitivity and urgency around the context of any given situation.
Exceptional interpersonal skills and experience navigating 360-degree relationships across an organization.
Ability to direct, develop and implement communication strategies to obtain desired objectives and to intervene and re-direct efforts that are ineffective.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 142440
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.