We are seeking a Communications Manager to join our growing team at Stanford University's Clinical Excellence Research Center (CERC). CERC strives to lower healthcare spending in the United States by designing, pilot testing, and evaluating innovative models of care delivery. Our design work is enabled by research in areas including human factors, artificial intelligence, and positive deviance. CERC is housed in the School of Medicine and prides itself in its transdisciplinary collaborations and research methods.
Reporting to the Center Manager, the Communications Manager will establish and maintain overall communications goals to advance national understanding of and support for CERC's unique public mission and research progress. This position is critical in supporting our mission. You will provide communications support in a start-up like atmosphere and are expected to perform a broad range of communications duties. You are expected to strategize and execute simultaneously in order to plan, coordinate, and implement communication programs for CERC, including developing internal and external written communications, web and digital communications, and collateral materials as well as coordinate media relations programs and efforts.
Advance national understanding of and support for CERC's unique public mission and research progress.
Develop a communications plan, including:
Messaging: Articulate and refine messages about CERC and develop supporting content that raises awareness of our mission, and research progress.
Audience: Establish target audiences, including partners, donors, and other stakeholders.
Channels: Identify and prioritize channels for distribution, including web, social media, and both academic and mainstream press.
Specific responsibilities and activities:
Define and prioritize, stakeholder needs, media outreach goals.
Identify most effective channels and messages for each audience.
Create content development plan for web and oversee a visual/interaction design refresh.
Follow up on progress with key audiences and stakeholders (e.g. donors, clinical champions).
Develop social media plan.
Consider search engine optimization.
Develop collateral material (e.g. handouts, CERC overviews, white papers).
Define approval levels for different types of communications.
Leverage School of Medicine communications resources.
Formalize CERC branding (use of logo; trade dress).
Promote CERC wiki and define content (e.g. How to, What's New).
Start regular internal communications forum.
* - Other duties may also be assigned. EDUCATION & EXPERIENCE (REQUIRED):
Bachelor's degree and five years of relevant experience or combination of education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Excellent written communication skills, reporting skills, and advanced skills in conceptual editing, copy editing, and proof reading.
Ability to work collaboratively with internal communications groups across campus.
Demonstrated interpersonal skills in working with a variety of people.
Capacity to write and synthesize materials and communicate information in a manner easily understood.
Constantly perform desk-based computer tasks.
Frequently stand/walk, sit, use a telephone, grasp lightly/fine manipulation, speaking.
Occasionally grasp forcefully, writing by hand.
Rarely sort/file paperwork.
*- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Occasional work on evenings and weekends.
On call and ability to respond 24/7.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Job Family: Communications Job Series: Public Relations Job Code: 4263 Grade: I Exemption: Exempt Schedule: Full-time
Location: School of Medicine, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.