Reporting to the Senior Director for Communications Planning and Strategic Projects, the Director of the UNC Visitors Center is responsible for ensuring that visitors to campus are provided with exceptional service and the opportunity to learn more about Carolina and its mission. The UNC Visitors Center serves as the front door of the University and the first place many visitors come when they step foot on campus.
The director manages a group of full-time staff and undergraduate and graduate student staff who assist in providing tours and services to visitors. This position oversees the development of print and electronic content that promote the University and align with priorities in the Blueprint for Next strategic framework.
This position also takes a leadership role in developing and implementing communications strategies to best position the Visitors Center externally, as well as providing communications to the campus community. In addition, the director exercises significant independence and oversight in terms of budget development, staff management and overall communications for the Visitors Center, while being tightly aligned with the communications initiatives of the department and University as a whole.
Seasonal Saturday work required.
Education and Experience:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Exceptional written communication skills. Strong public speaking skills. Demonstrated strong performance in prior roles with outstanding execution and problem-solving skills, resourcefulness and creativity. Proven ability to contribute in a cross-functional environment.
Experience giving guided tours.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 140270
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.