University Communications is recruiting for 2 Visitors Center Managers. By applying to this posting you will be considered for both positions (20027502 & 20027503).
Reporting to the UNC Visitors Center Director, the Visitors Center Manager will help execute the daily operations at the Visitors Center, including assisting visitors, scheduling and leading tours and managing a cohort of student and specialty tour guides. The position requires excellent customer service and communication skills, as he/she is responsible for responding to a wide range of inquiries while ensuring that all visitors have a positive, high-quality experience.
The manager must have an understanding of the Blueprint for Next strategic framework, campus history and culture and must be current on issues impacting the campus.
Education and Experience:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Exceptional written communication skills. Strong public speaking skills. Demonstrated strong performance in prior roles with outstanding execution and problem-solving skills, resourcefulness and creativity. Proven ability to contribute in a cross-functional environment
Experience giving guided tours.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 140149
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.