St. Catherine University invites applications for a Student Accounts Coordinator in Student Accounts. The Student Accounts Coordinator is the first contact for our office and is responsible for phone calls and messages for the main SA phone number and personal number, as well as backing up other phone lines when needed, responding to all Student Accounts email accounts as well as their employee email. This position is responsible for processing all outside scholarships, third party billing statements, and excess financial aid refunds, manual account adjustments, which includes working directly with the Business Office and Financial Aid staff. The Student Accounts Coordinator is responsible for coordinating payments from the VA with Financial Aid and Registrar’s office, account reconciliation for all scholarship accounts, VA, third party billing, refunds, and any other accounts as necessary.
Primary responsibilities include:
Processing of third party invoicing and payments, outside scholarship, payments and reconciliations and excess financial aid refunds
Manual processing of Study Abroad charges, payments and invoices to accounts payable for 3 party payments, manual adjustment to student accounts and mailing paper billing statement when necessary
Office communication including answering phones, returning voice messages and emails, and postal mail
First point of contact for the Cashier Window, daily drawer, balancing drawer and deposits, taking payments, answering questions, processing manual tuition and housing deposits
Process form 8300 for cash payments over $10,000 (automatic message on cashiering station)
Analyze and process Leave of Absence, Cancel/Defer reports, and Return to Title IV funds reports from financial aid
Process and disseminate registration reports
Responsible for all electronic mailings to students, faculty and/or staff such as orientation materials, Summary of Financial Procedures, Semester Check Lists, flyers, etc.
Process employer reimbursements and communicate ER students to Financial Aid, Record Title IV Authorizations in Banner
Email all students not completing forms each term; Backup for payment plans and UAS correspondence
Responsible to back up or attend orientation or events that require SA presence
Other duties as assigned
BS/BA in business related degree with a minimum of three years customer service and 1-2 years general ledger account reconciliation experience is required.
Proficiency in computer applications, internet applications, Microsoft Word and Excel and Lotus Notes
Excellent written and verbal communication skills, as well as excellent, organization, and public relations skills is required.
Must have the ability to work well in a fast-paced environment preferred.
Ability to work independently and multi-task preferred. Flexibility, attention to detail and good number aptitude is a must.
To apply: Please visit the St. Catherine University Employment Site at http://www.stkate.edu/hr for electronic application information and details. Candidates of color are encouraged to apply as are those who will contribute to a diverse candidate pool. Requisition number is #20180026-Staff. Applicants may also visit the St. Catherine University Human Resources office to submit an electronic application. We are located in Derham Hall, Room 8. Application review begins immediately, position open until filled.
Internal Number: 20180026-Staff
About St. Catherine University
St. Catherine University is committed to the development of effective, ethical leaders. Through study, practice and life experience, individuals have opportunities to enrich the knowledge, refine the skills and clarify the attitudes essential for responsible action.