Job Requisition Number: 24915. The Center for Information Technology Research in the Interest of Society (CITRIS) and the Banatao Institute, citris-uc.org, is one of four visionary Institutes for Science and Innovation at the University of California established by Governor Gray Davis in 2000 to address large-scale societal problems through interdisciplinary research and new market applications.
For nearly 20 years, CITRIS has been advancing technology for the public good in such areas as sustainable energy, water and transportation systems, robotics and artificial intelligence, civic engagement, and healthcare. To achieve its mission, CITRIS provides an “invention pipeline” that offers a rich array of resources to faculty and student researchers at four UC campuses: Berkeley, Davis, Merced, and Santa Cruz. This robust pipeline includes focused research initiatives, laboratories, testbeds, makerspaces, seed-grant funding, an institutional partnership program, staff and postdoc support for research activities, and signature programs and events to promote information technology in the interest of society.
CITRIS offers a collaborative, supportive environment that inspires creativity and innovation and promotes inclusion and a healthy work-life balance. The Director of Knowledge Management position is ideal for a strategic leader who enjoys fostering a culture of learning, capacity-building, and continuous improvement alongside a team of dedicated colleagues.
Working closely with the CITRIS Director and Deputy Director, the Director of Knowledge Management will surface information and leverage insights across the CITRIS campuses, major research initiatives, affiliated laboratories and testbeds, flagship programs, and internal operations groups. This new position is responsible for leading the design, development, and management of an Impact Portfolio for CITRIS which captures the breadth of assets and outcomes for this multi-campus institute, including an organizational assessment process to define Key Performance Indicators (KPIs) and success metrics relevant to CITRIS’s mission of advancing technology for societal good. The incumbent will provide strategic guidance to staff in characterizing and capturing the impact of CITRIS activities within the campus, regional, national, and global arenas.
The Director of Knowledge Management will work with staff and faculty directors at each campus to coordinate internal information systems; build pathways for more effective engagement with CITRIS assets; and leverage components of the Impact Portfolio for strategic planning, proposal development, partnership recruiting, fundraising, and public relations. The incumbent will also work with staff to provide strategic curation of the CITRIS Research Exchange Speaker Series and other high-profile public events, and the CITRIS Tech Museum, to showcase the institute’s assets, impact, and influence.
The successful candidate has expertise in leading change management and process improvement within complex or distributed organizations. The candidate is comfortable selecting and applying a variety of frameworks and tools for organizational consulting, knowledge management, stakeholder engagement, user-centered design, data management and visualization, and impact assessment efforts. The Director of Knowledge Management combines exceptional interpersonal skills with advanced technical skills to architect new information management systems and leverage institutional insights to further the CITRIS mission.
30% Portfolio Development: Defines, develops, and manages an Impact Portfolio of assets and outcomes which the CITRIS institute directly enables through its operations and activities. Exercises wide judgment in selecting and developing methods, techniques, and evaluation criteria for populating the portfolio, assessing the institute’s impact, and identifying opportunities to enhance organizational effectiveness.
20% Knowledge Management: Enhances institutional knowledge sharing by ensuring that the contents of the Impact Portfolio are relevant, available, and actionable for internal stakeholders. Identifies critical information gaps, develops collaborative processes to fill them, and improves the integration of distributed knowledge across the four CITRIS campuses, research initiatives, programs, and labs. Provides collaborative leadership, consultation, design, and facilitation to ensure the flow and capture of institutional knowledge. May lead or play a key role in cross-functional teams to solve complex organizational issues related to measuring or leveraging CITRIS’s impact.
20% Impact Assessment: Applies advanced organizational development concepts to perform highly complex technical analysis to understand past performance and determine present and future performance and/or resource allocations. Consults with CITRIS Directors and staff to define, gather, analyze, and benchmark measures of impact and ROI for institute activities.
15% Information Systems: Understands organizational needs and ensures that internal information management systems, both technical and non-technical, can support those needs. Designs and manages new information systems as needed, such as relational databases or platforms to capture and navigate the complex components of the CITRIS research enterprise. Oversees information architecture, data sourcing, and quality control for development and ongoing management of the Impact Portfolio.
15% Strategic Engagement: Proactively identifies opportunities for key stakeholders to interact more effectively with components of CITRIS’s Impact Portfolio. Provides strategic advising to directors and staff across the four campuses to create or improve pathways for specific audiences to engage with segments of the Portfolio, thereby increasing the reach and impact of CITRIS’s work. Identifies and curates assets across the four campuses to feature in the CITRIS Research Exchange speaker series, CITRIS Tech Museum, and other external channels to enhance public exposure to the institute.***********************************This is a one-year contract position**********************************
*Advanced knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized, strategic organization interventions. *Knowledge of the consulting process to effectively lead engagements from inception to conclusion within a complex and geographically-distributed organization. *Demonstrates strong analytical, problem-solving, and program evaluation skills. *Possesses strong consulting, relationship building, facilitation, and strategic thinking skills. *Effectively applies strong verbal, written communication and presentation skills within a technical and research environment. *Demonstrates skill consulting to managers and cross-functional teams with diverse priorities and needs. *Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained. * Bachelors degree in related area and/or equivalent experience/training.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.