Assumes responsibility for serving as as the University of Hartford’s F-1 Designated School Official (DSO) and the J-1 Alternate Responsible Officer (ARO) within the Student & Exchange Visitor Information System (SEVIS), overseeing the F-1 and J-1 international processes, issuing I-20/DS-2019 forms and managing related data systems and regulatory reporting requirements. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties is instrumental to the education of the University’s students.
This job description of the job is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the supervisor according to varying needs.
Serves as the University’s primary liaison to international students and scholars regarding appropriate documentation in compliance with all federal government regulations as outlined by the Department of Homeland Security (DHS), the U.S. Department of State (DOS) and the SEVIS system. Oversees international student and scholar records in SEVIS and within the University’s BANNER system to ensure the accuracy of the database in compliance with regulatory guidelines and established institutional data integrity standards. Percentage of Time: 25%
Advises prospective and current international students and scholars regarding immigration regulations and requirements in compliance with federal guidelines and University policies. Using a cross-cultural perspective, provides individual counseling and/or referral services to international students and scholars on matters related to pre-arrival, arrival and adjustment to life in the United States and at the University including, but not limited to, housing options, Drivers Licenses, on and off-campus employment and U.S. income tax responsibilities. Percentage of time: 25%
Develops and coordinates International Center services relating to orientation and planning of cultural activities, including oversight of the annual International Festival. Serves as advisor to international clubs and associations. Percentage of time: 15%
Oversees the international student application process including, but not limited to, CPT, OPT, Economic Hardship, I-20/DS-2019 extensions, part-time enrollment permission, F-2 Dependent(s), reinstatement and transfer in/out. Generates and analyzes international student and scholar semester enrollment reports, statistical reports, governmental reports and surveys as necessary and/or appropriate. Percentage of time: 15%
Establishes, cultivates and maintains effective working relationships with current and prospective students, parents, faculty, staff, educational institutions and other internal and external constituencies in an effort to comply with regulations and best serve the University’s international student and scholar population. Percentage of time: 10%
Assists in the maintenance of International Center website and social media venues collaborating with the Office of Marketing and Communication as appropriate in order to adhere to institutional branding guidelines. Percentage of time: 10%
Posting Detail Information
Working Conditions: Normal office situation. Requires travel, including overnight stays.
Physical Effort: Typically sitting at a desk or table. Light lifting or carrying, 25 lbs or less.
Impact of Actions: Makes recommendations or decisions which usually affect the assigned department, but may at times affect operations, services, individuals or activities of others outside of the assigned department.
Complexity: Analytic: Work is non-standardized and widely varied requiring the interpretation and application of a substantial variety of procedures, policies and/or precedents used in combination. Frequently, the application of multiple, technical activities is employed; therefore, analytical ability and inductive thinking are required. Problem solving involves identification and analysis of diverse issues.
Decision-Making: Analytic: Supervisor is available to establish broad objectives relative to basic position duties or departmental responsibilities. Independent judgment is required to study previously established, often partially relevant guidelines, plan for various interrelated activities and coordinate such activities within a work unit or while completing a project.
Internal Communication: Requires regular contacts to discuss issues of moderate importance and to respond to inquiries. Occasionally requires contact with officials at higher levels on matters requiring cooperation, explanation and persuasion.
External Communication: Requires regular contact with external persons of importance and influence. Involves considerable tact, discretion and persuasion in gaining the cooperation of others. Requires the handling of delicate relationships and complex situations.
Customer Relations: Contact with customers involves providing service in person to resolve serious complaints, maintain key relationships, make significant adjustments, handle high profile meetings or deal with very sensitive relations.
Managerial Skills: Has responsibility or authority which is limited to the direction of temporary workers or student workers.
Knowledge & Skills: Professional Skills: Requires knowledge of theories and practices of a professional field. This level of skill is typically reserved for an individual with a four-year college degree, or a high-level vocational skill demonstrated by a number of years of on-the-job experience. Writes reports using technical data requiring considerable interpretation, developing new methods and procedures. Frequently applies knowledge to practical issues and problems.
Special Skills: The ability to work effectively with diverse groups.
Desired Start Date: July 1, 2018
Open Until Filled: Yes
Must be U.S. Citizen or Lawful Permanent Resident to meet federal regulatory requirements for professional practice as a Designated School Official (DSO) or Alternate Responsible Officer (ARO).
Internal Number: PS135P
About University of Hartford
Located on a scenic 350-acre campus that traverses three municipalities - Hartford, West Hartford and Bloomfield - the University of Hartford is situated minutes from Connecticut's capital city and midway between Boston and New York City. UHart's quintessential New England landscape offers the beauty of four distinct seasons and the diverse recreational opportunities that go with them - from kayaking to skiing - can be found within a short drive.
The University of Hartford is at an important moment in its history under the energetic leadership of President Gregory Woodward, who took office in July 2017. Now 60 years old, UHart has emerged as a vibrant and dynamic force in higher education, having built a reputation for a dynamic integration of liberal arts education and professional studies; service to and partnership with local, regional, national and global communities; and high standards of scholarly and creative excellence.
We hope you will consider becoming part of our close-knit community at the University of Hartford - a dynamic place to work, live and learn.