Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Office of Public Affairs. This position is for the Danforth Campus.
As part of a team focused on building the reputation of the university through our digital communications, this role is responsible for managing a portfolio of work that includes new build projects, enhancements to existing websites and bug fixes. To succeed, this role will bring the team together, communicate clearly with project stakeholders, and recognize and resolve risk before it derails a project.
A successful candidate for this role will have working knowledge of the web development process and contemporary project management best practices, the ability to empower a team to achieve success and have experience navigating complex organizational environments.
The project manager reports directly to the senior director, digital communications for the Office of Public Affairs.
PRIMARY DUTIES AND RESPONSIBILITIES:
Communication and documentation
Serve as our campus partners’ primary point of contact for a portfolio of active digital projects
Cultivate and foster collaborative relationships between partners and project teams
Consistently communicate and confirm the current scope to campus partners to ensure alignment and to prevent unplanned work
Effectively communicate progress and delivery expectations to stakeholders and digital team members
Facilitate regular internal and partner-facing project meetings to ensure progress, alignment of the solution to the university’s needs, and to inform project scheduling and risk management decisions
On the digital team’s behalf, negotiate with campus partners to develop a project plan that all parties can agree to
Participate in defining project scope, guiding a determination of what can be completed in a given timeframe, and document agreed-upon project scope
Develop and maintain complex communication and change management plans
Clearly communicate the impact of scope change and its effect on the delivery schedule
Plan and facilitate project review and approval by university leadership when appropriate
Be an appropriate advocate for Public Affairs across campus
Workflow management and project documentation
Work closely with the senior director and executive director to properly align available digital resources with university priorities
Manage a portfolio of work which simultaneously includes larger new build projects, smaller enhancements to existing websites, and bug fixes
Collaborate with a peer project manager to ensure the proper allocation of assignments across shared team members
Document expected project deliverables and outcomes and maintain the documentation through the project lifecycle
Work with stakeholders and team members to define requirements, facilitate and document agreements and decisions, and manage change
Facilitate the collection of assets and information that may be needed from the partner throughout the project
Empower project teams to meet deadlines and expectations
Using contemporary project management tools and methods, coordinate activities of the digital communications team, plan and monitor project schedules, and take corrective action if necessary
Fully understand the remaining work to complete, compare to available time and recognize if the project is on or off schedule
Understand the digital team’s capacity, and design scope and work plans that fit reasonably within the available capacity
Determine how much of the project budget can be put toward specific project features, assign timelines to major project features, and manage to those budgets
Assess the project, determine dependencies, document task responsibilities and design work plans to accommodate the results
Regularly review project methodology and adjust to better meet the evolving needs of the university, campus partner and digital team
Quality assurance and risk management
Work with the Creative Director to ensure adherence to university brand guidelines
Collaborate closely with our quality assurance specialist to ensure expected outcomes are met, including accessibility and responsiveness standards
Work with development team members and quality assurance to define functional use cases and write test cases against them
Recognize, document and manage scope change and the impact on the delivery schedule
Perform other duties as assigned
Undergraduate degree plus 2 years related experience, or equivalent combination of education and experience
Demonstrated aptitude to quickly and effectively adapt to technologies outside of current experience
Experience in managing full life cycle digital development projects
Demonstrated ability to manage multiple ongoing projects and coordinate resources
Client-based/digital agency consultant and project management experience
Knowledge of both theoretical and practical aspects of project management
Familiarity with website content management systems, ideally WordPress
Experience working with integrated marketing teams and campaigns
Excellent critical thinking and problem solving skills
Excellent planning and decision-making skills
Excellent organizational and communication skills, both verbal and written
Ability to influence, lead, and delegate as needed
Excellent listening, negotiation and conflict management skills
Applicant Special Instructions:
There will be activities that require trips to other university offices and offsite locations.
The hiring range for this position is $50,895 - $66,144 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.