Job Title: Advisor- Ctr for Advising Support & Exp
Department: Ctr for Advising Support & Exp
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Schedule: M,T,TH, and F 8am-5pm and Wednesday evenings until 6:30pm. Occasional evenings and Saturdays for operational need.
Advises students regarding College programs. Interprets information, guidelines and procedures as established by policy and regulations. Provides enrollment services and helps students obtain educational and career goals. Advises and enrolls students into the College. Promotes College and programs. Conducts new student transition and success skill development programs.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1) Assists new and returning students. Explains the enrollment and college transition process. Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, registration, and fee payment.
2) Provides information about campus services and resources, student life, and opportunities for campus involvement.
3) Participates in the development and facilitation of a holistic new student programs including new student workshop, new student orientation, and online orientation. Support students during their first semester with the development of academic success skills through early alert interventions and caseload management through first-year seminar course.
4) Develops and implements success skill workshops presented campus-wide as well as for designated student populations in order to aid in retention and persistence.
5) Develops and clarifies educational goals by conducting interviews, analyzing student needs, and reviewing applicable transcripts and other documents.
6) Explains educational program options and assists students with developing a plan for degree and/or goal completion.
7) Coordinates student transfer into College from other institutions and the development of a first semester academic plan as well as transient student course recommendations. Remains current on transfer requirements & procedures of other institutions.
8) Assists students experiencing academic difficulty to develop a plan of action to promote academic success and conducts appropriate academic counseling intervention. Links undecided students to appropriate resources including career counseling and occupational/career outlook resources for the purpose of developing educational and career goals.
9) Keeps accurate records. Reviews and verifies applications, transcripts and other documents.
10) Provides front desk coverage, as needed answering phones, facilitating student intake and screening and greeting students. Maintains confidentiality of student files and other sensitive subject matter.
11) Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands.
12) Performs other related duties as required.
Usual Physical Demands:
The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the Americans with Disabilities Act.
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts force of up to 10 pounds when moving boxes, catalogues and other materials.
Working Conditions: Normal office working conditions. Employee is occasionally exposed to dirt, dust, debris, outdoor weather conditions.
Knowledge, Skills and Abilities: Knowledge of: college student development and advising techniques; federal immigration regulations; international document verification; cultural diversity; ESL placement testing and orientation; community resources; standard office practices and procedures;computer software, programs and applications; public relations; Compass program requirements and administration. Skill in: problem solving; maintaining documentation and records; verbal and written communications; maintaining good public relations; customer service; operating general office equipment; general typing; application of job software programs and applications and standard office practices and procedures. Ability to: effectively work with persons of varying cultures and diversity; work independently demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups.
Master's Degree in Student Personnel, Counseling, Guidance, or closely related field, with at least one year of progressively responsible experience in student advising. State Motor Vehicle Operator's License or demonstrable ability to gain access to worksite(s).
Internal Number: req1907_1522873068
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.