The Claremont Colleges Services (TCCS) is the shared services organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges located in Southern California. Today, TCCS is a nationally recognized educational model for academic support, student support and institutional support services to meet the needs of 6,300 students and 2,300 faculty and staff. Some of the more than 30 different services include: campus safety, a central library, health and counseling services, cultural centers, central bookstore, physical plant and facilities support, payroll and accounting, information technology, real estate, risk management and employee benefits.
TCCS is committed to offering a work environment that is supportive, collaborative, accountable and enjoyable. TCCS offers generous time off benefits, employer-paid retirement contributions, tuition remission benefits and professional development opportunities. Our employees also take advantage of discounted meals provided in the TCCS caf, regular employee events and an opportunity to work with exceptional colleagues.
The Claremont Colleges Library, located at the heart of the seven campuses, is the preeminent academic resource for The Claremont Colleges. Committed to fostering intellectual discovery, critical thinking, and lifelong learning, the library ties the academic community to varied cultural and scholarly traditions by offering user-centered resources and services, developing innovative technologies, and providing an inviting environment for study, collaboration, and reflection. The library is supported by a staff that has a deep commitment to best practices and innovation and to the delivery of exemplary service to the colleges students and faculty. The CCL is active in the library profession at the regional, national, and international level through such organizations as Statewide California Electronic Library Consortium (SCELC), the Oberlin Group of Liberal Arts Colleges Libraries, the Digital Library Federation (DLF), the Coalition for Networked Information (CNI), the Council on Library and Information Resources (CLIR), the Greater Western Library Alliance (GWLA), and the International Federation of Library Associations (IFLA). Examples of our engagement include the CLIR Postdoctoral Fellow Program, the SCELC Shared Print Initiative, the Lever Press, and frequent contributions at CNI, DLF, and IFLA.
Job Description: The Human Resources (HR) Business Partner for The Claremont Colleges Services (TCCS) works with assigned departments to determine, develop, and customize tools to meet department objectives. The incumbent in this position provides HR generalist support and may lead various aspects of HR including but not limited to: recruitment, organizational development, legal compliance, employee relations including engagement and retention, on-boarding, and compensation administration. Helps design, implement, and lead Human Resources programs and initiatives that align with TCCS' goals and facilitate results. The Human Resources Business Partner performs other duties as assigned.
Provides full-cycle recruitment services to assigned client groups
Partners with hiring managers to recommend effective recruitment strategies to attract and hire top talent
Posts openings, sources candidates, screens candidates, and provides guidance to the interview committee
Manages the relationship with the hiring manager and candidate to ensure a positive candidate experience
Ensures on-boarding of new employees is timely, accurate and welcoming
Helps implement organizational development programs including, but not limited to: succession planning, superior workforce development, key employee retention, organizational design, and change management
Supports Human Resources Director with employee communication and feedback through such avenues as organization meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, and Intranet use
Provides coaching and consultation to assigned client groups
Ensures TCCS is compliant with all federal and state employment laws and regulations, including those related to the Equal Employment Opportunity (EEO), the Fair Labor Standards Act (FLSA), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA) Employee Retirement Income Security Act (ERISA), worker compensation, the Occupational Safety and Health Administration (OSHA), etc.
Promotes good management practices and proactively addresses employee relations issues to minimize company exposure to lawsuits
Protects the interests of employees and the company in accordance with company policies and regulations
Keeps the Human Resources Director apprised of significant problems that may jeopardize the achievement of organization goals, and those that are not being addressed adequately at the line management level
Partners with management to communicate and educate on Human Resources policies, procedures, programs and laws
Promotes employee relations practices necessary to establish a positive employer-employee relationship and foster a high level of employee morale and motivation
Conducts investigations of employee complaints/concerns and works with appropriate parties to implement a resolution
Partners with assigned client groups to complete annual performance reviews and provide counsel as necessary
Works with managers to proactively address and resolve employee performance issues
Reviews and guides management recommendations for employment terminations. All terminations must be approved by the Director of Human Resources
Coordinates the administration of an objective wage and salary program
As assigned, conducts position and salary evaluations, as well as wage and salary surveys - research internal and external information to ensure level/pay equity
Human Resources Information Systems (HRIS)/Reporting/Leaves
Receives all personnel action change forms and reviews for accuracy; consults with department administrators to resolve discrepancies; enters changes in the HRIS; and routes forms as appropriate
Creates and generates various employee demographic reports for use in budgeting, forecasting, auditing, and other HR activities
Responds to inquiries from employees, supervisors, managers and directors as necessary
Trains management and staff, as appropriate, on the use of the HRIS system
Administers leaves of absence (i.e. family medical leave, pregnancy-related leave, workers' compensation)
Keeps abreast of developments in laws, trends, and regulations regarding leave entitlements and explains requirements and obligations to supervisors and employees
Knowledge and Critical Skills
Excellent Customer Service Skills
Follow through skills
Attention to detail/accuracy
Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, reading, and consultative skills
Operate computers with advanced Microsoft Office software (such as Word, Excel, Outlook, Access, and PowerPoint) and HRIS database systems
Handle all activities and highly confidential information with patience, discretion, good judgment, courtesy and tact
Define and prioritize realistic/specific goals and objectives, perform multiple projects/tasks. Meet deadlines/timelines/schedules, solve problems, respond to others in a timely manner, and work both independently and as a collaborative member of the The Claremont Colleges Services with a high standard of integrity and ethics, in support of the strategic vision and the division's/department's annual goals
Demonstrate ability to analyze and conceptualize complex issues and consequences to achieve positive results
Working with Workday HCM and Kronos Timekeeping Systems
Bachelor's degree and three years of related work experience
Master Degree in Management, Human Resources, or related field
PHR/SPHR and/or SHRM-CP/SHRM-SCP
Experience with web applications and HRIS systems and proficiency with word processing and spreadsheet software and use a broad range of technology; experience with MS Word, Excel, and other software
Experience training and facilitating
Working in higher education
The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday-Friday. Holiday, weekend and evening work hours may be required. Regular hours may vary due to needs of the organization or business unit.
This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.
The Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and Claremont University Consortium, which provides shared institutional support services, is reminiscent of the Oxford-Cambridge model. The undergraduate colleges include Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, and Pitzer College. The two graduate institutions include Claremont Graduate University and Keck Graduate Institute.