The Division of Gastroenterology and Hepatology is one of thirteen divisions within the Department of Internal Medicine at the University of Michigan Medical School with 86 instructional, clinical and research track faculty, 25 fellows, over 250 staff, an active clinical operation with over 42,000 outpatient visits, 31,000 procedures performed at various locations, including the Medical Procedures Unit, 900 inpatient visits and over $13 million in annual sponsored research funding. The Division of Gastroenterology and Hepatology is one of the largest gastroenterology and Hepatology practices in the country and a leader in the prevention, diagnosis, and treatment of all diseases of the gastrointestinal system, from simple to complex, including those of the esophagus, stomach, small intestine, colon, rectum, liver, gallbladder, pancreas, and biliary tract. Founded in the early 1940s, the Division of Gastroenterology and Hepatology has had a long history of excellence that continues today to offer a rich environment for developing research programs, fellowship education and state of the art clinical care.
In partnership with the Chief, the Division Administrator manages the fiscal, personnel, operational and administrative activities of the Division. High level scope includes: providing leadership to ensure implementation of the Division’s strategic plan as well as development of business plans for new programs; directing and managing the operations of the academic and clinical programs for all administrative and business functions, including space planning and utilization, pre-award and post-award support services related to research funding, interfacing with clinic operations and representing the Chief and Department at institutional and extramural meetings. The Division Administrator is an important partner to all faculty members in the division and responsible for leading a strong administrative function to support the faculty’s missions of research, clinical care and education.
Ensure the Division maintains strong fiscal health across all missions (clinical care, research funding, and teaching programs) by the following:
Manage division finances (budget, forecasts, analyses and interpretation)
Develop strong relationships with managers and staff from Billing and Coding, establish and monitor performance metrics related to clinical work
Ensure appropriate internal controls are established and processes followed appropriately
Identify and monitor areas of concern and implement/revise policies and practices to ensure that activities/transactions are in compliance with governing rules and regulations
Prepare division’s Medical School revenue and expense budget and establish controls to maintain budget limitations
Oversee preparation of all financial and administrative reports/analyses and adhere to institutional and departmental policies
Approve salary and commodity budget allocations and expenditures
Oversee division’s department-based incentives
Direct the Division’s research administration functions, including financial activities (pre-/post-award), submission and reconciliation processes, and identification of new funding opportunities
Oversee the monitoring of project plans, budgets and schedules as part of the review and facilitation of pre-award grant applications
Monitor post-award grant processes and assist with meeting reporting requirements. Meet with faculty to review status of budgets and advise faculty on management of funds
Monitor faculty effort and ensure compliance with sponsors and institutional guidelines
Ensure proper funding models are in place to support divisional clinical research
Collaborate with department, ambulatory and hospital leaders to ensure facilities and units are high-functioning and allow clinicians to provide the best care and research opportunities for our patients
Oversee the management of clinical operations which includes key metrics and financial analyses and review of periodic and special reports
Facilitate the process for Joint Commission mandatories for faculty and staff
Analyze and report on clinical productivity on a provider and division level
Evaluate and determine clinical needs by disease areas, provide direction to leadership for recruitment areas
Collaborate with the department’s quality team to initiate and participate in process/quality/lean initiatives
Monitor revenue cycle billing and review audits for both providers and the clinical and endoscopy units
Work with leadership from the Division, Department of Internal Medicine, UMMG and Hospital to develop and implement strategic plans at numerous key satellite facilities
Develop and present strategies
Develop, present and update Professional Service Agreements
Participate in relationship building with satellite leadership
Report and track physician services, including faculty incentive and Department reimbursement
Participate in marketing initiatives to support clinical expansion
Human Resources & Faculty Affairs
Ensure our faculty and staff have adequate resources and support to perform at their best
Support faculty affairs needs including promotions, recruitment, retention, credentialing, annual evaluations, salary program, effort reporting and administration of faculty clinical and research incentive programs
Partner with the division chief with faculty recruitment efforts
Manage the human resources functions for the divisions
Review and approve staffing plans and transactions, such as definitions of duties, reporting relationships, selection and assignment of staff, performance evaluations, salary increases and reclassifications
Resolve complaints and grievances
Department of Communication, Office of Patient Experience, Physician Relations & Outreach
Work closely with leadership from Department of Communication, Office of Patient Experience, and Physician Relations & Outreach
Identify opportunities to constantly improve U.S. News and World Report rankings
Collaborate with Brand Manager, Institutional Positioning Manager (Public Relations), Physician Liaison, Patient Liaison, Call Center Supervisors, Analysts and Physician Leaders to identify and develop strategies and events
Review program attendance, evaluations and comments to help assess effectiveness and focus of programs
Help identify funds to support these initiatives
Oversee the administration of fellowship programs
Collaborate with the VA on faculty appointments and clinical schedules
Partner with the Development Office on various philanthropic efforts
Participate with senior faculty and/or staff in planning, developing and implementing new program initiatives for the division’s educational, research and / or service activities
Manage the use of the division’s facilities and the reassignment of space, in partnership with the Division Chief
A Master's Degree in Health Care Administration, Business Administration, and / or a CPA, or Bachelor's Degree with equivalent experience is necessary.
Considerable and progressive administrative, operational, as well as supervisory experience in health care is necessary.
Excellent knowledge of accounting budgeting, principles and applications is necessary.
This position requires a flexible, proactive, and results-oriented individual who will demonstrate:
Vision, creativity, and leadership in resolving issues and setting new directions
Strong analytical skills
The ability to communicate effectively with faculty, staff and individuals at all levels within the organization
The ability to build relationships and trust with all constituents
Highly-developed interpersonal skills
A proven track record of sound, independent judgment
The ability to give honest, forthright advice and feedback
The ability to multi-task, to anticipate and initiate action, and to manage time effectively
Experience with MPathways, Microsoft applications, Wolverine Access, knowledge of clinic operations and related processes, prior experience with submitting grant applications and interpreting sponsor guidelines, as well as post-award grant management.
Substantial years of demonstrated successful leadership, ability to integrate services, administer and manage change, and provide responsive support services
Extensive experience managing staff and services
Experience managing data and converting it into actionable information
Knowledge of issues related to human resources, financial, information technology, and facilities management in a large and diverse organization
Outstanding verbal and written communication skills, advanced organizational skills, and a strong record of working effectively with staff in a multicultural and diverse environment.
This job might be right for you if you…
Thrive in a fast-paced environment working autonomously and strategically
Communicate transparently while listening for objective understanding
Understand the value in creating and fostering a strong team
Enthusiastically provide high quality customer service, and are proactive and nimble in finding solutions
Exhibit self-awareness, integrity and flourish in partnering relationships
Appreciate the space to take initiative in the quest for excellence
Direction is given to the division’s finance staff (including pre and post award), Facilities Leads, Fellowship Coordinators, Patient Liaison, administrative staff and the ACU Administrative Managers.
Direction is received from the Chief Administrative Officer, actions subject to approval only on matters that affect the overall purpose and function of academic programs, research and/or patient care operations.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 154861
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.