Reporting to the Harvard Global Health Institute's Executive Director, the Communications Manager will work closely with the Institute's Executive Director, Faculty Director, and staff to increase the visibility of the Institute and maximize its impact among various constituencies and stakeholders.
The Communications Manager develops new materials and interacts with diverse audiences to deliver consistent program messaging and branding across all HGHI initiatives; manages a broad set of activities including: developing publications, creating and managing website content, creating timelines, infographics, and project dashboards; and plans outreach, awareness, and educational events. The position will also involve direct stakeholder engagement to assist in the delivery and management of program messaging.
Duties and Responsibilities:
Develop and implement communications strategy across all aspects of the Institute including social media, website, publications, and supporting materials. (15%)
Act as a brand steward, upholding brand and trademark standards and consistency throughout the program.
Manage social media outreach including Twitter and Facebook
Develop and produce analytics reports; use analytics to make informed decisions regarding communications strategy across all platforms.
Oversee the work of staff involved in communication efforts. Ensure timely updates to the website including event calendars, announcements, and program information. (15%)
Partner with program managers and leaders to determine opportunities for project-related website and social media content as well as press opportunities. (10%)
Serve as main point of contact for press. Organize and define key messages, write materials, and create and execute press strategies in conjunction with communications plans. Prepare and publish announcements for audiences regarding accomplishments and upcoming modifications. (5%)
Consult with, as appropriate, Harvard Public Affairs & Communications on media relations, messaging, or other proactive communications efforts.
Identify need for, conceptualize and develop publications such as brochures, pamphlets, posters, presentations, videos, and blogs to communicate strategic objectives. (10%)
Work with external vendors and agency partners, as needed, to establish quotes, production schedules, and delivery of materials. (5%)
Support the Executive Director and Faculty Director by creating presentations, memoranda, and other communications to be sent to various stakeholders. 15%)
Edit research papers, blogs, opinion pieces, presentations, newsletters, release notes, announcements, etc. (10%)
Provide broadcast email communication, including but not limited to: authoring email content, providing email distribution technical support. (5)
Additional duties as required.
Salary Grade: 056
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree and minimum of 3 years or related communications experience.
Bachelor's degree preferably in communications marketing or related field.
Experience with copywriting, proofreading, graphic design, website re-design, and social media outreach.
Experience with project management tools and web-based collaboration technologies.
Must be skilled in InDesign or similar desktop publishing software.
Adobe Creative Cloud suite experience preferred.
Excellent project management and organizational skills, including the ability to develop and meet deadlines.
Must be aware of and willing to learn about new developments in digital technology such as audio, visual, social media / networking, mobile, online communities, blogs, and other web-based technologies.
Ability to work well with cross functional teams across a complex, and changing organization.
Higher education industry experience, with prior experience at Harvard preferred.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 45089BR
About Harvard University
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.