The Director of the Institute for Social Capital (ISC) is primarily responsible for overseeing the day-to-day management, use, and security of the ISC Community Database, an integrated data system that holds data from over forty community agencies. This role includes maintaining relationships with data partners, following university protocols and procedures regarding data security and data governance, and providing community and university access to these data to inform community initiatives, investments and priorities. The ISC Director will lead the staff and board in strategic conversations around deepening and expanding the integrated elements of the ISC Community Database.
The ISC Director has significant research and administrative leadership roles. The ISC Director is responsible for the execution of ISC's and the UNC Charlotte Urban Institute's vision, including: (i) the management of ISC's operations, (ii) the initiation and oversight of trans-disciplinary research efforts, (iii) the pursuit of research and developmental funding, and (iv) maintenance of external relations and representation. ISC has a major research capability and performs research related activities for public and private sector clients. To meet these demands, candidates must have knowledge of social research methodologies (qualitative and quantitative research) and may provide supervision and oversight of research teams involving faculty members, graduate students, data scientists, and research staff.
Supervision The Director of ISC is an employee of the university, reporting directly to the Director of the UNC Charlotte Urban Institute, who provides overall guidance and support. Additional guidance and support is provided by the Director of Research and Faculty Engagement of the UNC Charlotte Urban Institute and the Institute for Social Capital, Inc., Board of Directors.
The ISC Director will be able to perform all work independently with consultation with other Urban Institute staff as needed. The ISC Director will meet regularly with the UI's Director, Director of Research and Faculty Engagement, and other members of the UI Leadership Team for discussion concerning general unit priorities and preferences, and will use their judgment in making specific unit and staffing decisions. The ISC Director is expected to conform to all university and State of North Carolina procedures and ethical standards. Technical information is obtained through manuals and consultation with other university and professional personnel.
Data Management, Research, and Teaching 1.Oversee the maintenance, refinement and expansion of the Institute for Social Capital Community Database.
Develop and maintain relationships with existing and potential data partners (governmental agencies and non-profit organizations), including the development and maintenance of data-sharing agreements.
Coordinate efforts between the Institute for Social Capital's technical staff and, key leaders across the university including but not limited to: the Chief Information Security Officer, the Data Security Officer for Metropolitan Studies and Extended Academic Programs, and the university's Office of Legal Affairs on issues related to the ISC database infrastructure, maintenance, and security; this will include ongoing assessment of technical upgrades needed for the ISC database, as well as security audits.
Coordinate with technical staff, Data Security Officer, and data partners on data deposits, and coordinate fulfillment of approved data requests for research purposes.
Develop and maintain materials and policies required for making the ISC database accessible to community partners and researchers.
Work with regional and national partners to ensure ISC's use of best practices for integrated data systems.
2.Establish links with community agencies and UNC Charlotte faculty members to develop collaborative research opportunities using the Institute for Social Capital Community Database.
Identify and develop potential research projects with the community and UNC Charlotte faculty; when appropriate, take a lead or supporting role in the writing of grants and other fundraising activities to secure funding to conduct such research.
Conduct collaborative research in a lead or support role using the ISC Community Database to advance both community and scholarly knowledge.
Respond to requests from community agencies and UNC Charlotte faculty members for involvement in research collaborations.
Represent the Institute for Social Capital and the UNC Charlotte Urban Institute in university and community initiatives and functions.
Oversee the ISC Faculty Scholars program (see below).
3.Oversee ISC's Data Research & Oversight Committee (DAROC), a governance committee of the Institute for Social Capital, Inc.:
Assist the Institute for Social Capital, Inc. Board of Directors in the selection of DAROC board members.
Work with the ISC team to coordinate all meetings, communications, and activities of DAROC.
Assist the Institute for Social Capital, Inc., Board of Directors in the development and maintenance of DAROC policies and procedures; this includes the process for reviewing all Data License Requests, and when approved and completed, ensure the subsequent delivery of that data in a secure manner to the researcher(s).
4.Oversee Activity of the ISC's Scholars Advisory Council (SAC), an advisory committee of the Institute for Social Capital, Inc.:
Assist the Institute for Social Capital, Inc., Board of Directors in the selection of SAC members.
Work with ISC team to coordinate all meetings, communications, and activities of SAC.
Assist the Institute for Social Capital, Inc., Board of Directors in the development and maintenance of SAC policies and procedures
Facilitate the creation of a research agenda to be recommended to the ISC Board of Directors at their annual retreat every other year, or, as needed.
5.Participate in the University's instructional mission, as appropriate:
Occasional teaching related to the ISC mission.
Mentoring and supervision of undergraduate and/or graduate students engaged in research and skills development related to the ISC database.
Administration 1.Administer the Institute for Social Capital and other research of the UNC Charlotte Urban Institute related to ISC Data Partners. Areas of responsibility include:
The hiring and supervision of university research staff assigned including Data Scientist(s), research specialists, faculty fellows, and graduate assistants.
The management of state funds designated for the support of the Institute for Social Capital, including budgeting and reporting (with support from the administrative team, in particular the ISC/UI Business Services Coordinator).
The management of grants awarded to the UNC Charlotte Urban Institute for research associated with the Institute for Social Capital Community Database and other appropriate UNC Charlotte Urban Institute grants, including all reporting requirements associated with such grants.
2.Provide leadership and professional support to the Institute for Social Capital, Inc., Board of Directors, including:
The coordination of all meetings, communications and activities of the Institute for Social Capital, Inc., Board of Directors and its designated committees.
The maintenance of important documents and records of the Institute for Social Capital, Inc., in a secure manner.
Assistance with organizational development, including board development and strategic planning.
The management of funds administered by the UNC Charlotte Foundation on behalf of the Institute for Social Capital, Inc., including budgeting and reporting (with support from the UI's administrative team, the university's Office of Treasury Services and the UNC Charlotte Foundation).
The management of grants awarded for research including all reporting requirements associated with such grants.
The negotiation and management of contracts on behalf of the Institute for Social Capital, Inc.
3.Oversee the development and implementation of the Institute for Social Capital's public relations and communications strategy.
Preferred Education Skills and Experience:
Doctoral degree from a regionally accredited university.
5+ years of experience in leading trans-disciplinary research teams
Experience with: community/campus partnerships; children, youth and family issues and services; administrative data sources from social service and educational institutions; complex data management and analysis; interdisciplinary collaboration.
Successful track record of extramural funding.
Preferred Education, Knowledge, Skills and Experience
Doctoral degree in a field related to social science research, including but not limited to education, social work, sociology, health services, data sciences, public health sciences, or other related field
Demonstrated leadership and administrative ability.
Superb interpersonal skills, including oral and written communication.
Demonstrated abilities in organizational planning and strategy development.
Commitment to teamwork and consensus building, with a demonstrated ability to partner and lead through influence, across organizational lines.
Previous experience in non-profit management and/or in a university environment.
Previous experience working with integrated data systems for reporting and research related activities
Knowledge of federal, state, and local regulations pertaining to usage of protected individual-level data including HIPAA and FERPA.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.