The General Manager reports to the Group Vice President, Sports and Entertainment Operations . The General Manager duties include the development of standard operating procedures for all operational functions of the facility, finance, group sales, maintenance, administration, food and beverage, and related areas. In addition, the General Manager is responsible for booking Broadway and Family shows and overseeing the Special Events department. Also responsible for the overall management of planning, organizing, coordinating and directing all activities and personnel engaged in maintaining and operating the facility.
Tasks and Responsibilities:
• Conducts weekly staff meetings and monthly Ownership meetings • Prepares, implements, and monitors a detailed program budget • Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff • Establishes and maintains effective working relationships with civic organizations, unions, lessees, employees, contractors and the general public • An active role in union negotiations • Aggressively promotes the use of the facility to maximize its utilization and negotiates lease agreements as determined necessary and in the best interests of the facility • Prepares and maintains required and necessary reports/records for sponsorship and/or corporate partnerships • Supervises the cost accounting required of assigned events to include facility rental, box office fees, house equipment rental, supplies and services purchased, event supervision, ushers, ticket takers, ticket sellers, security, guest services, traffic control, parking attendants, and other related support staff • Ability to book Broadway and Family shows, including sending offers and execution of contracts • Builds, maintains and presents the budget alongside with the Director of Finance • Evaluates existing policies and procedures and recommends improvements that will better reflect the needs of the facility and/or improve the efficiency and safety of operations
A minimum of 10 years’ experience in venue operations or related fields are required
An ability to work a flexible schedule is needed, including some nights and weekends
Thorough knowledge of the principles and practices used in the successful management of a public assembly facility
Ability to anticipate problems and implement immediate corrective action
Ability to manage a large enterprise operation
Considerable knowledge of event solicitation and presentation, maintenance, custodial and safety requirements, public relations, advertising and media relations, box office operations, personnel and office management
Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment, including simultaneous consumer/banquet events
Ability to achieve quality results with a minimum of resources
Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
Strong computer skills, with advanced knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook. Experience with CAD and venusops is helpful.
Ability to communicate clearly and concisely, orally and in writing
Some travel may be required
Internal Number: 9736393
About Peabody Opera House
Our business includes three brands as one entity with specialties that contributes to the Greater St. Louis’ community and culture.
The St. Louis Blues are a professional hockey team and member of the National Hockey League (NHL). Established in 1967, the Blues play in the NHL's Western Conference. The Blues strive to provide exceptional experiences and value to our fans and sponsors by delivering world class hockey, entertainment and service.
Scottrade Center is a contemporary, 12-story glass and concrete structure located in downtown St. Louis. The home of the St. Louis Blues Hockey Club, Scottrade Center also features a full range of arena programming, including concerts, ice shows, family shows and other sporting events. Scottrade Center plays host to approximately 175 events per year, bringing nearly 2 million guests to downtown St. Louis annually and ranking it among the top arenas in the country.
Peabody Opera House is a historic, 3100 seat theater in the heart of downtown St. Louis. Originally opened in 1934, the Peabody Opera House stage has welcomed some of entertainment’s greatest performers, including Frank Sinatra, Ray Charles, Bob Dylan and the Rolling Ston...es. Following a $78.7 million restoration, this historical gem has been restored to its original splendor and undergone state-of-the-art upgrades.