Are you an environmental steward skilled in program implementation? Are you a strategic and innovative leader with a focused commitment to the success of your team? If so, Irvine Ranch Water District is accepting applications for a Water Efficiency Supervisor. The successful candidate will under the direction of the Water Efficiency Manager, be responsible for designing, planning, organizing, and participating in the implementation of water efficiency programs. Supervise water efficiency staff, represent the District with outside agencies, customers and in community events and meetings regarding water efficiency. He/She will take action toward achieving department goals, provide excellent customer service, resolve difficult and complex customer situations, and perform related duties as assigned.
Summary of Duties:
Under direction of the Water Efficiency Manager, the Water Efficiency Supervisor will design, organize and implement water efficiency programs and supervise water efficiency staff. He or She will represent the District with outside agencies, with customers and at community events providing excellent customer service and resolving complex customer situations. Duties include:
Plan, organize, and evaluate the work of assigned staff applying project management and supervisory skills and experience.
Supervise staff efforts and actively work with customers to promote and implement new water efficiency programs and strategies.
Supervise the training of new water efficiency staff on conservation practices and water efficiency programs, customer service practices, use of computer applications, and other District functions.
Analyze data in order to determine effectiveness of programs and recommend changes.
Integrate emerging technologies and remain current on water efficiency developments.
Participate in Board, Committees, staff and management meeting and prepare reports.
Support Customer Service, Finance and Public Affairs departments, particularly regarding IRWD's budget based conservation rate structure, customer programs, and data needs.
Address challenging customer relations situations involving upset customers, requiring sensitivity and sound independent judgment. Oversee and perform the more difficult work associated with customer rate structure issues.
Prepare grant applications for water efficiency programs and oversee grant-funded projects.
Assist in coordinating the District's water efficiency programs with wholesale water agencies and other government agencies, maximizing opportunities for outside funding.
Develop content, attend and make presentations at community events.
Participate in tours, workshops, and functions outside the normal workday, on weekends as necessary.
Assist in establishing a budget and monitor expenses.
Promote IRWD's leadership in water efficiency and conservation.
Attend local, regional, state and national conferences to maximize outreach effectiveness and share new findings.
A successful candidate will have experience and qualifications in the following areas:
Bachelor's Degree or equivalent with emphasis on physical sciences, environmental planning, business or a related field
Master's degree is preferred.
Three years of increasing responsibility in water efficiency, including 1 year of supervisory experience is preferred.
Excellent verbal, written and public-speaking skills. Ability to communicate effectively with all levels of office and field employees and management. Ability to prepare clear an concise reports and correspondence.
Excellent organizational skills and ability to manage multiple projects on deadline.
Skilled at achieving optimal program participation rates.
Positive attitude with ability to think creatively and have fun.
Current legislation related to new conservation mandates.
Current techniques, devices, practices, and institutional processes related to water conservation and water efficiency.
Mathematical concepts including statistics and the fundamentals of algebra and geometry.
Word-processing, spreadsheet, database and other computer applications related to water conservation.
Perform in a fast-paced, team-oriented environment.
Design, implement and evaluate effective water efficiency programs.
Read and interpret complex technically written materials.
Successfully coordinate and motivate team members to accomplish department goals.
Analyze customer water use problems and make practical independent decisions and recommendations.
Good judgement, tact, discretion, patience and understanding.
Market, organize and conduct effective water programs.
Licenses and Certifications Required:
Valid Class 'C' California Driver's License
AWWA Water Conservation Practitioner Level 2 certification preferred or ability to obtain it within 18 months.
About IRWD: Irvine Ranch Water District is the largest water district and the first in Orange County, California to develop a recycled water supply and a budget based tiered rate structure- maximizing the efficient use of water and renewable resources to benefit our customers and enhance the environment. We provide high-quality drinking water, reliable sewage treatment, groundbreaking recycled water programs and environmentally sound urban runoff treatment for more than 390,000 residents. We seek highly qualified, innovative and creative people who are committed to customer service, employee development, resource management, community leadership and dedicated to excellence in public service. Established in 1961, IRWD is an independent, not-for-profit public agency, governed by a five-member, publicly elected board of directors. To learn more, visit http://www.irwd.com/.
Established in 1961 as a California Water District under the provisions of the state of California Water Code, the Irvine Ranch Water District is an independent special district serving Central Orange County, California. IRWD provides high-quality drinking water, reliable wastewater collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to more than 340,000 residents. As an independent, not-for-profit public agency, IRWD is governed by a five-member publicly elected Board of Directors. Board members are elected at-large for four-year terms. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager.