The Internal Communications Senior Manager, reporting to the Senior Vice President of Corporate Affairs, will be responsible for the development, implementation and measurement of employee communications strategies across HMH. This role will support the essential goal of ensuring that employees understand the company’s mission, values, vision for the future and employee value proposition. Through effective written and oral communications and promotional activities as well as the management of several employee communications channels, this individual will advance engagement, build community and drive cultural and business imperatives in a way that creates excitement among employees. Key to success will be building and nurturing effective working relationships with business and functional leaders, especially in Human Resources and with our Corporate/External communications team.
Develop the overall strategic platform for internal communications, including, but not limited to HR initiatives, Employee Benefits, and other organizational changes in support of business strategy/drivers.
Create and execute integrated internal communications and change management plans for the organization and its leadership. Play a lead role in setting and achieving objectives for internal communications.
Translate the business strategy into a key message platform, manage the branding and dissemination of the messages, and assess and adjust the results, as necessary.
Guide and enforce the consistent use of branding and tone to ensure all communication is of a consistent voice.
Direct the development of an effective internal communications infrastructure, including the establishment of communication process and methodologies.
Identify and specify appropriate communication tools and establish expectations for their use.
Lead communication process improvement, identifying gaps and barriers to information flow with the use of research and assessment tools.
Support corporate functions providing regular and ongoing counsel to management on internal communications strategies. Identify creative opportunities for management to communicate with internal audience.
Provide internal communication expertise, counsel and support for mergers and acquisitions, divestitures, policy changes, change management and crisis communication.
Ensure consistent messaging and integration of all employee communications vehicles, leveraging the full array of communication solutions (face-to-face, electronic, print, broadcast, podcasts, etc.) and establishing an effective cadence.
Manage the HMH Corporate Intranet – built on the SharePoint. This will include working with departments across the Company to ensure content population, and overseeing site content so it stays fresh and relevant.
Create and implement ongoing strategic metrics, both qualitative and quantitative to measure success.
The successful candidate will be skilled at:
Building his/her own internal credibility and becoming a sought-after resource for communications advice and counsel.
Being a change agent in a highly ambiguous, ever-changing environment.
Seeing opportunities and offering solutions. Have a fearless approach to taking on something new, gaining internal alignment and support for it and then driving it over the finish line.
Working well as part of a team yet also able to operate independently.
Operating as a business partner, not simply taking direction, but driving strategic communications programs, providing valuable counsel, advice and appropriate pushback.
Process-orientation – bringing best practices and processes to the corporate communications department.
Additionally, the successful candidate will have/be:
5-8 years of relevant communications experience.
A keen understanding of all types of vehicles that will effectively tell our story to internal audiences.
Ability to present often complex information in a clear and compelling manner.
Strategic communications planner and a significant hands-on contributor, with superior writing and communications skills.
Ability to manage a number of programs/projects simultaneously.
Energetic self-starter; willing to take initiative with confidence.
Must be creative, persuasive and diplomatic in presenting ideas and manage their implementation.
A proven team player, who thrives in a collaborative setting and possesses confident management style and leadership ability; evidence of discretion and tact in dealing with people and issues.
Strong organizational and project management skills with a focus on planning, setting priorities relative to importance and urgency, managing process, and delivering results under tight time constraints.
Proficiency in MSFT Office including PPT is required, skilled in Photoshop and design software, as well as SharePoint strongly preferred.
A Bachelor’s Degree, in communications, journalism or a related field, is preferred. An MBA or other advanced degree is highly desirable.
Internal Number: 9201
About Houghton Mifflin Harcourt
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
For more information, visit http://careers.hmhco.com
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.