The manager will play a critical role on the 2-1-1 team at United Way Worldwide by providing operational support for all strategic, revenue-generating, and technical projects and initiatives.
In particular, the manager will be responsible for streamlining and successfully managing all team grants and contracts, ensuring compliance with all regulations and standards for internal and external stakeholders and managing all tracking and reporting requirements.
The manager will also develop and manage a support infrastructure for the 2-1-1 network including regular communications, technical assistance, information sharing, and creating tools to enable 2-1-1 success.
KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION:
Manage all team administrative processes.
Create and execute a process for managing grants and contracts, ensuring compliance, completion of deliverables, and subcontractor and subgrantee engagement as well as contract fulfillment.
Identify and support any efforts related to national contract, grant, and funding projects and opportunities, including compiling information and producing written content for applications and proposals.
Develop and manage a comprehensive network communications and information-sharing strategy, including development of tools and other resources for use by 2-1-1s.
Develop and execute on a strategy for regularly obtaining, analyzing, and producing reports related to network-wide operational data (quality assurance, performance indicators, finances, etc.)
Support government relations strategies to promote and advance 2-1-1 as a key strategic asset with federal and state agencies, as well as national and regional non-profit agencies and corporate partners.
Support overall strategies and specific projects to further integrate 2-1-1 with Impact and Investor Relations work.
Provide administrative support and coordination for the 2-1-1 National Operating Group.
Assist the Director in coordinating disaster related support to the United Way and 2-1-1 networks by ensuring 2-1-1 is operational and supporting the activation of any national-level response resources.
Manage and support learning opportunities (i.e., webinars, online collaboration, conference planning, etc.).
Support and back up other team members as required.
ABOUT UNITED WAY WORLDWIDE:
United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.
United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, and other legally protected characteristics. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail firstname.lastname@example.org or call 703-836-7100, ext. 324 and provide the nature of your request and your contact information.
We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.
United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, free parking, onsite gym, monthly volunteering opportunities, and more.
Thank you for your interest in employment with United Way Worldwide. You will be contacted if your qualifications are a good match and you are selected for an interview.
Strong passion for the work of the United Way and 2-1-1 network and for serving individuals and communities
At least 3-5 years experience in a professional setting
At least 1-3 years experience successfully managing complex administrative and business processes and tasks, preferably in a non-profit or government agency
Experience with government contracts and grants; experience with federal contracts a plus
Ability to quickly learn and master new technologies and skills
Strong data analysis skills
Strong written and verbal communications skills
Demonstrated relationship management expertise
Ability to work and lead autonomously with minimal supervision and to excel in an entrepreneurial, self-starting and fast paced environment
Experience with health and human services I&R database management a plus.
Experience in managing nonprofit development training & learning programs a plus.
United Way Worldwide envisions a world where all individuals and families achieve their human potential through education, income stability and healthy lives. United Way advances the common good by recruiting people and organizations who bring the passion, expertise and resources needed to get things done. United Way's global mission is to improve lives by mobilizing the caring power of communities to advance the common good. We invite you to be a part of the change – to Live United.