The Stanford University School of Medicine continuing medical education (CME) program promotes continuous improvement in patient health care by providing physicians and other health care professionals with high quality, evidence-based educational activities focusing on advances in medicine, new medical technology, biomedical research, and changes in the health care environment. The overall goal of the program is to augment physician knowledge, enhance competence and performance in practice, and ultimately improve patient outcomes. To learn more about our educational programs, please visit us at http://cme.stanford.edu.
The Stanford Center for Continuing Medical Education is seeking a Conference Operations Manager (Events Planner 3) to lead and manage the Conference Operations team charged with producing high-quality continuing medical education (CME) conferences and workshops. Reporting to the Associate Director of Education Development, the Conference Operations Manager is responsible for identifying, prioritizing, planning and driving all operationally focused activities. The ideal candidate has a passion for putting on high quality events, and has strong experience in budget creation, venue contract negotiation, and staff management. The core duties will include, but are not limited to:
Serve as project manager of multiple activities, scope out project tasks/team assignments and guide team to create work plans and schedules, monitor progress, and meet milestones.
Create and track detailed work plans and timelines which identify and sequence the activities needed to successfully implement conferences.
Provide operational support for technologies that strengthen our CME activities including evaluation and assessment of new technologies (in collaboration with the Associate Director, Education Development), oversight of their implementation, staff adoption, management, and staff orientation and training.
In conjunction with the Education Development team, meet with stakeholders to plan the scope and format of conferences, establish and monitor budgets, and review administrative procedures and course progress in a timely manner and in compliance with ACCME, AMA and SoM requirements including, but not limited to:
Work directly with venue to acquire and manage conference space, catering, audio-visual, room block and any special needs.
Develop and implement marketing plans for conferences, including but not limited to: working with external list brokers and graphic designers for brochure development, running database lists, developing conference website, registering learners who need assistance, communicating registration status to planners, and analyzing participant demographics.
Coordinate with the Education Development team to develop course evaluations, manage their implementation, compile and analyze evaluation data, develop evaluation reports and share results with the stakeholders.
Facilitate appropriate application of adult learning theory and educational design principles in activity planning.
Alternating with the Associate Director, Education Development, serve as the onsite meeting manager at events by providing onsite coordination and oversight of registration processes, set-up/breakdown, speaker assistance, audiovisual services (including learning focused technologies such as ARS), catering, and other duties as required.
Accurately prepare and submit course closeout documents and final budget reconciliation.
Oversee the management of event teams and/or production consultants to produce quality, multi-faceted events and productions.
Collaborate with the Education Development team to assure the coordinated and smooth execution of educational activities, outcomes strategy, budget development and reconciliation, milestone reporting, external reporting and audits.
Develop standardized operational processes and associated policies.
Establish and maintain relationships with internal and external university partners. Negotiate and monitor contracts with venues and vendors ensuring terms that meet the needs of SCCME and Stanford requirements and benefit conferences.
Lead negotiations with and management of technology partners (e.g. learner and event management system, Adobe Sign, CVent).
Operate as account manager on deliverables, program metrics, and status reports.
Work cross-departmentally to prepare and manage complex program budgets.
Review, make recommendations and approve budget development work of the Operations team, including interfacing with educational partners to ensure their understanding and acceptance.
Collaborate with EPS Finance team to reconcile course budgets and transfer funds for course surpluses or deficits.
Work with the Education Development team to identify potential sources of external funding and/or in-kind support for conferences within the guidelines and policies of the SoM.
May hire and oversee support staff, students and contingent event staff. Train and supervise CME Coordinators in the proper execution and implementation of events. Directly supervise CME Coordinators, including making decisions on hiring, performance management, and staff development, Hire, develop, direct, train, and oversee contingent Conference Support staff.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.