Advertised Summary Job Description: Reporting to the Director of Financial Aid, and in his absence to the Executive Director, the Financial Aid Officer counsels students on all aspects of financial aid and determines their eligibility for aid. Maintains records, administers the Office's use of the PowerFAIDS system, oversees related communication with students, and researches and cultivates relationships with external agencies providing funding to students at the Columbia University School of International and Public Affairs (SIPA). SIPA enrolls approximately 1,300 students, all at the graduate level, and approximately half are international students.
Counsels and advises students about graduate level financial aid programs, eligibility criteria, application procedures, costs, debt management, and financial planning.
Interprets financial aid application data, determines student eligibility and packages new and continuing students.
Assists in the administration of PowerFAIDS, including but not necessarily limited to setting up student budgets and packaging procedures, creating reports and selection sets, troubleshooting technical issues, training staff, and serving as SIPA's liaison with the University's technical team as needed.
Assists with the recording of fellowship awards. Assists with monitoring financial aid disbursements as needed.
Communicates with students regarding financial aid awards, federal eligibility requirements, verification and database match problems, and debt management.
Verifies compliance and eligibility for students receiving aid under federal and institutional guidelines.
Notifies students of changes in eligibility and recommends alternatives as appropriate.
Along with the Director, maintains and updates the financial aid office website and the database of external fellowships and grants, as well as contributions to social media sites.
Cultivates relationships with granting agencies to promote student success in securing funding.
Reads admissions files as needed.
Conducts in-person and on line financial aid information sessions as needed.
Assists with special projects as needed.
Performs related duties as assigned.
General Minimum Qualifications: Bachelor's degree or equivalent and two years of related full-time, professional level experience in a financial aid office, including experience with counseling students and knowledge of financial aid regulations.
Additional Specific Minimum Qualifications: Excellent interpersonal, organizational and communications skills required. Must be able to work with tact and discretion, and make independent decisions, in a fast paced office environment with multiple deadlines. The successful candidate will have a high level of computer literacy and experience with standard office automation tools and be able to satisfactorily complete tasks requiring significant attention to detail.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.