Job Requisition Number: 23839. Campus Shared Services (CSS) – a division of the UC Berkeley Office of the Vice Chancellor for Administration – provides reliable, high-quality administrative support to faculty, academics, staff, student employees, and retirees in support of the UC Berkeley mission of teaching, research, and public service.
CSS provides services in the areas of Business and Financial Services, Human Resources/ Academic Personnel Support, Information Technology, and Research Administration to nearly all campus units.
This position partners with key clients including campus academic and business leaders to best support their particular department/unit HR needs. Supports assigned resources in managing the unit relationship, developing unit specific profiles and knowledge base materials. This position may manage up to 10 HR Generalists. Oversees the effective communication of information across service groups within CSS HR/APO to ensure efficient flow of information to best serve key client groups. Works with Service Delivery Manager and CSS Leadership to support staff development and continuous improvement against service level metrics. Interacts with Optimization and Service Delivery Managers to support implementation of best practices and continuous service improvements. Involves recommending, administering, and coordinating, Human Resources policies, labor contracts, statutes, programs and procedures covering several of the following: recruitment, compensation, employee relations, labor relations, payroll, benefits, training and development, visa procurement, intercampus transfers, and employee services.
•Supervises a staff of HR Generalists who are responsible for managing relationships and coordinating HR service delivery to assigned client groups. Ensures that CSS HR internal communications are conducted in order to manage client requests to resolution. •Partners with key department/unit contacts and tracks service nuances, policies and procedures to support development of unit-specific profiles/knowledge base materials. •Supports implementation of methodologies to improve service levels, manage client perceptions, and build strong client relationships with client teams. •Works closely with direct manager and assigned staff. •Trains and instructs staff to perform assigned tasks. •Responsible for creating a work environment that is inclusive.•Working knowledge of Human Reource policies and applicable laws and regulations. •Supervisory experience or demonstrated ability to hire, lead, motivate, manage and guide employees, ensuring adherence to department requirements and HR practices and guidelines. •Has working knowledge of the campus HR information systems. •Communicates effectively with a diversity of communication styles. •Makes decisions regarding work assignments and scheduling of subordinates. •Maintains an understanding of the unit goals and how this position supports those goals. •Demonstrated ability to handle difficult or volatile situations/individuals effectively. Education/Training: •Bachelors degree in related area and/or equivalent experience/training
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.