DuPage Children's Museum is nationally acclaimed for its interactive, hands-on experiences, carefully designed to foster curiosity, creativity, problem solving and innovation through the power of play. With over 300,000 annual visitors, we partner with 38 school districts as well as approximately 60 social service agencies through our Community Access Network. We work directly with corporate and foundation supporters and rely on the work of more than 600 volunteers each year. We provide high-quality early learning resources for parents and offer professional development opportunities to caregivers and teachers. Revel in play… at DuPage Children’s Museum.
Job Summary: As the Development Manager, you will report to the Director of Development and work to enhance the overall development team. You are responsible for planning, implementing, and managing various annual fund programs and events including, but not limited to direct mail, website and social media fundraising campaigns for members, donors, visitors, friends and employee giving efforts. You will develop, implement and manage a stewardship plan for turning Annual Fund participants into consistent and potentially major donors. The Development Manager will serve as the DCM liaison to the NextGen Board. Corporate sponsorships of up to $5,000 will also be the responsibility of the Development Manager, who will work closely with the Marketing and Sales Department when and as appropriate.
Responsible for stewardship activities for all donors to the annual fund appeals. The Manager will create a comprehensive plan to increase annual fund giving to achieve goals established in DCM’s 2020 strategic plan. Participate in setting annual goals for the annual fund campaigns and determine budget needs to meet those goals. Manage donor database, donor correspondence, and oversee donor relations. Analyze demographic and giving patterns to determine the most effective strategies for the annual fund program.
Write and edit annual appeal letters. Coordinate the overall design with the Graphic Designer and manage the production of annual appeal letters, including the vendors and contractors needed to execute these plans.
Identify constituent segments, create segmented solicitation packages, work within postal requirements, and send follow-up solicitations for the annual fund appeals.
Execute the Anniversary/We Miss You Cards plan for all current donors. Write and edit the cards on an annual basis.
Manage phone campaigns for current and lapsed donors. Create and implement a plan that utilizes both the DCM Board of Directors and volunteers to thank donors.
Work with the Membership and Visitor Services Manager on upgrading members to contributing members (donors).
Research, develop, implement and manage a stewardship plan for all DCM donors in the $1,000 to $5,000 range. Work to create an initial portfolio of 25 donors, with the goal of 100 donors.
Plan to include annual goals and a five- year goal that addresses strategies to increase commitment, loyalty, and funding for the Museum from this group of donors.
Work in conjunction with the Membership and Visitor Services Manager on member only events as part of the stewardship of this category of donors.
Research, develop, implement and manage a strategy for obtaining sponsors in the $1,000 - $5,000 range for DCM events, exhibits, and general operating support.
Manage relationship with the Next Gen Board (NGB). Attend NGB executive committee and full NGB board meetings. Communicate requests and information to and from DCM staff on Next Gen’s behalf. Participate in and manage as appropriate Next Gen annual fundraiser at the Museum.
Confirm rental and staffing times for the event with Visitor Services.
Coordinate all invitation and signage requests with the Marketing Department.
Work with the S.M.A.R.T. Café Manager on any food and or beverage requests for NGB Playdates or Holiday Party events.
Manage the input, tracking, and reporting of these events in Altru.
Responsible for coordinating small recurring or one-time fundraisers with outside individuals or organizations (i.e. Washington Jr. High School, former members, etc.).
Develop donor specific content for print communications, social media platforms, and for the Museum’s website and coordinate that content with the Digital Media Coordinator.
Ensure that all donor gifts to the annual appeals are captured in Altru and acknowledgments are sent within one week, preferably within 48 hours. Coordinate with administrative staff to keep the donor wall recognition signage current and manage /promote the tile program.
College degree with an emphasis in communications, marketing or non-profit management. Minimum 3+ years’ experience in non-profit or corporate communications, constituent management or community relations. Experience with fundraising databases and/or Altru, or Raisers’ Edge data base preferred. Experience in membership-driven philanthropy preferred.
Skills & Abilities:
Strong interpersonal communication skills with ability to work both individually and in a collaborative team environment. Strong writing and presentation skills
Experience working directly with members, visitors and donors to promote organization/brand messages, events and programs
Knowledge of the elements of building a compelling case for support.
Creative and critical thinking skills conducive to the development of innovative approaches to non-profit fundraising
Strong computer skills including complete familiarity with Windows, current browsers, internet search and Microsoft Office, and experience with Blackbaud Altru or Raiser’s Edge, and Google Apps is preferred.
Must be organized, able to handle multiple projects within tight time constraints
Must show initiative and be able to take on a variety of tasks with limited supervision.
Perform basic mathematical calculations and perform analysis on data to form reasonable conclusions and be able to demonstrate findings to others.
Ability to actively, responsibly, positively represent the Museum with the general public (including children) and to professional and community contacts
Varied work schedule especially around major Development meetings and events, includes days, evenings, and some weekends.
Job Relationships: Supervised by the Director of Development. You will work closely with both the Development and Marketing Departments to meet fiscal year fundraising goals. You must maintain excellent relationships with Museum staff, board, the Next Gen Board, vendors, visitors and other D.C.M. constituencies.
The following abilities are required for the position:
Communicate appropriately and clearly both verbally and in writing with telephone callers, office visitors and co-workers. Comprehend and speak English with the general public and co-workers;
Operate office equipment in order to send and receive information with necessary optical, auditory and manual dexterity;
Use a keyboard and mouse to enter, retrieve or transfer words or data;
Sit for extended periods of time;
Lift items weighing up to 30 pounds;
Climb up and down stairs or use an elevator daily;
Tolerate dust and fumes from general cleaning and maintenance procedures;
Drive Museum van or personal vehicle to events, to visit contacts and/or do errands;
Must have your own transportation, a valid Illinois driver’s license and appropriate liability insurance.
DuPage Children’s Museum is nationally acclaimed for its interactive, hands-on experiences, carefully designed to ignite the potential of all children to learn through hands-on exploration. With over 300,000 annual visitors, we partner with 38 school districts as well as approximately 60 social service agencies through our Community Access Network. We work directly with corporate and foundation... supporters and rely on the work of more than 800 volunteers each year. We provide high-quality early learning resources for parents and offer professional development opportunities to caregivers and teachers. Revel in play… at DuPage Children’s Museum.